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In order to maintain history, phone numbers should not be deleted.
Adding a Phone Number
- In Colleague, go to NAE (Name and Address Entry)
- Put the cursor in the Phone/Ext/Type/Txt field
- Use the arrows to go to the last page where the row is blank
- Enter phone number in first box
- Select phone type from drop-down in third box
- Click Save and then Update
Replacing a Phone Number
If a phone number is truly incorrect (invalid, originally entered with a typo), then follow steps to update it:
- In Colleague, go to NAE (Name and Address Entry)
- Put the cursor in the Phone/Ext/Type/Txt field
- Use the arrows to go to the record with the phone number that needs to be updated
- Enter correct phone number in first box
- Click Save and then Update