How to Update Incorrect Student Registration Status in Colleague

Summary

If you find that a student is registered for classes but has an overall registration status of X -or- some other type of mismatch is status and actual records you can go and update the status to the correct one.

Body

Student Registration Status is Not Correct

Update the status to the correct one as follows:

  1. Go to RGN
  2. Enter the student's ID Number or do a name search
  3. Review the registration records for the term in the middle section of the form and compare to the summary record in the lower section of the form to determine what the status should actually be
    1. You see the student is registered for 9 credits in term 16/SP in the middle section but the summary section shows a status of X
    2. You see the student is not registered for any courses in term 16/SP in the middle section but the summary section shows a status of R
  4. Exit out of RGN
  5. Go to STRS
  6. Enter the student's ID number or do a name search
  7. Drill into the term with the wrong/mismatched status
  8. In the TERM STATUS/DATE field, review the current value in position 1
    1. If it is X but should be R then delete it
    2. If it is R but should be X then insert a new line and put X for the status and the date that the student was deleted from all the courses for that term

Details

Details

Article ID: 8406
Created
Fri 6/14/24 10:42 AM
Modified
Fri 6/14/24 1:53 PM