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Requesting Access to Colleague
If access is needed to student or finance data in Colleague, follow these steps in order to request new access or update existing access:
- The user must fill out the first section of the form: Colleague Login Access Request Form
- make sure to include the name of an employee with existing access to set up the new user with the same access
- Once the form is submitted it will be routed to the supervisor for approval
- Then it will automatically be sent to the appropriate data steward for approval:
- For Student area access (non-Student Activities/Health Services), approved by the Registrar, Angela Pitcher
- For Student Activities/Health Services area access, approved by the Dean of Students, Denise Tiberio
- For Finance area access, approved by the Associate Vice President for Finance, Liz-Ann St. Onge
- The user must download and fill out a confidentiality statement (FERPA form), scan it, and email it to AdminIT@sacredheart.edu:
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- After the appropriate approver approves the form, the following will happen:
- A ticket will be created for the requestor of the access
- The ticket will be assigned to Administrative IT for processing, allow 1-2 weeks for the login account to be created
- Once the login account is set up, a confirmation email will be sent to the user
- General training must be scheduled with Administrative IT staff
- Subject-area specific training is provided by the department staff