- Knowledge Base
The Synoptix report "Horizons YTD Report" may appear to be missing older historical data (for example, 2012–2014) when run for the current fiscal year. This behavior is not caused by missing data in Colleague or report configuration changes, but by a known system limitation in the Colleague Financial Reporting Export (FRXE) process.
This article documents the issue, confirmed root cause, and available options.
- Knowledge Base
- Administrative and Business
- Financial and Procurement Systems
This article details the steps for troubleshooting the issue of Synoptix showing the "Setup Wizard" screen when opening the Synoptix application using Secure Desk.
- Knowledge Base
- Administrative and Business
- Financial and Procurement Systems
How to Update the Synoptix Folder
- Knowledge Base
- Administrative and Business
- Student Information Systems
- Colleague
The Financial Reporting Export provides a normalized “snapshot” of Colleague General Ledger data to facilitate reporting and analysis. The FRXE process provides export of general ledger activity from Colleague, which gets imported into Synoptix.