Search8 Results
- Knowledge Base
- IT Professional Services
- IT Service Delivery and Support
- IT Client Portal
Service Catalog is a categorized listing of the various services and applications that the university Information Technology department offers to the members of the community.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
information about TeamDynamix
- Knowledge Base
- IT Professional Services
- IT Service Delivery and Support
- IT Client Portal
This article provides links to training articles for any client portal user looking to learn more about self-service options, service catalog, and knowledge base.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
Instructions on how to view tickets in the TDX self-service portal
- Knowledge Base
- IT Professional Services
- IT Service Delivery and Support
- IT Client Portal
Instructions for users to find and view projects in the IT Client Portal
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
Several departments are now leveraging TeamDynamix. This article covers how to use the tool from the technician perspective to manage requests, removing the specific department configurations.
- Knowledge Base
- Administrative and Business
- Business Office
Steps to submit a ticket to the business office for assistance.
- Knowledge Base
- IT Professional Services
- IT Service Delivery and Support
- IT Client Portal
Steps to submit a ticket to the IT team for assistance.