Description

TeamDynamix (TDX) is a service management platform used by departments across Sacred Heart University to manage and track service requests, incidents, and other support activities. It provides a centralized system for submitting requests, monitoring progress, and improving communication and service delivery throughout the university. This system includes the following: 

• incident management
• problem management
• change management
• asset management 
• service catalog
• knowledge management
• self-service portal