Network Account Password Policy

Regular User

Password policy for users with regular accounts that do not have any administrative access, such as Applicants, Students, Adjunct, Faculty, Staff:

  • Passwords must be at least 12 characters long.
    • Students should keep their passwords less than 16 characters
      for compatibility with Office 365
  • Passwords cannot be any of the last 24 passwords.
  • Passwords must contain three of the four following types of characters:
    • Lowercase letters
    • Uppercase letters
    • Numbers
    • Special Characters such as ! # $ % ^ * ( ) { } [ ]
      • DO NOT use the following: , ; / \  ? : @ & = < > 
      • or any character with ASCII value less than 33 or more than 122
  • Passwords will expire every 180 days and must be changed.
  • Accounts will be locked out for 15 minutes after 6 failed logon attempts.

Administrative Access

Password policy for users with access to platforms storing sensitive information and administrative access to applications such as Colleague, Image Now, Budget Inquiry etc.

  • Passwords must be at least 12 characters long.
  • Passwords cannot be any of the last 24 passwords.
  • Passwords must contain three of the four following types of characters:
  • Lowercase letters
  • Uppercase letters
  • Numbers
  • Special Characters such as ! # $ % ^ * ( ) { } [ ]
    • DO NOT use the following: , ; / \  ? : @ & = < > 
    • or any character with ASCII value less than 33 or more than 122
  • Passwords will expire every 30-90 days and must be changed.
  • Accounts will be locked out for 30 minutes after 5 failed logon attempts.​
Print Article

Related Articles (2)

Students, applicants, alumni, and staff/faculty without a university issued/leased laptop should follow these steps.
Faculty, staff, adjuncts, vendors, and contractors with a Sacred Heart University issued laptop - a leased laptop through a 4-year Laptop program, Adjunct Laptop program, or short-term lease - must change their Account Password on their laptop.