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- Knowledge Base
- Teaching and Learning
- Learning Management
- Blackboard Ultra
Students can engage with the AI conversation tool as a course activity.
- Knowledge Base
- Teaching and Learning
- Learning Management
- Blackboard Ultra
AI Conversation lets students explore their thoughts on a topic and are not meant to confirm or deny any student input.
- Knowledge Base
- IT Professional Services
- IT Service Delivery and Support
A guide to the university technology offering for new and returning students.
- Knowledge Base
- Administrative and Business
- Facilities Management Systems
Roker allows students, staff, and faculty to easily apply for parking permits through the online system. This article provides a step-by-step guide on how to navigate the Roker platform, select the correct permit type, and complete the application process.
- Knowledge Base
- Administrative and Business
- Student Information Systems
- Student Planning and Advising (SPA)
Student Planning and Advising (SPA) by Ellucian is used to help advisors and students plan academic pathways, select appropriate courses, and provide advising support.
- Knowledge Base
- Administrative and Business
- Student Information Systems
- Student Planning and Advising (SPA)
Student Records Release is the Colleague and SPA module that allows students to designate people who can speak with the university staff – aka FERPA release. This replaces the previous MS Form Request process.
- Knowledge Base
- Administrative and Business
- Student Information Systems
SHU Awards by Net Partner/The College Board is a Financial Aid web portal for current and potential students to view their financial aid status.
- Knowledge Base
- Administrative and Business
- Student Information Systems
- StarRez
- Knowledge Base
- Administrative and Business
- Student Information Systems
- Colleague
How to Maintain Student Academic Program.
- Knowledge Base
- Administrative and Business
- Student Information Systems
- Colleague
How to batch update student programs.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
How to Request a Network/Email Account to Be Extended for a Student.
- Knowledge Base
- Administrative and Business
- Student Information Systems
- Colleague
Occasionally, a duplicate record is created in Colleague for the same person, institution, or vendor. When it is identified, all departments that have data on either record need to agree as to which record will be used ("good") while the other gets flagged as a duplicate ("bad").
- Knowledge Base
- Administrative and Business
- Student Information Systems
- Colleague
Occasionally, when a Slate contact record and its corresponding applications are submitted to Colleague, the system generates a new Colleague ID for the individual instead of updating the existing record. When this happens, you have to mark the new record as a duplicate in Colleague, cancel the associated applications, and update the original record accordingly.
- Knowledge Base
- Administrative and Business
- Student Information Systems
- Colleague
How To Request a New Student Type/Academic Program.
- Knowledge Base
- Administrative and Business
- Student Information Systems
- Student Planning and Advising (SPA)
This article reviews possible reasons and suggested resolutions for issues related to online registration.