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This article documents the process for identifying, analyzing, and correcting negative encumbrances that appear on the Negative Encumbrance Report in Reporting Services. The guidance is based on historical SHU meetings, tickets, and operational notes and reflects how these issues have been handled in practice.

Negative encumbrances should never occur under normal circumstances. When they appear, they indicate a data or integration problem that must be reviewed and, in most cases, corrected.

This article provides links to training articles for any client portal user looking to learn more about self-service options, service catalog, and knowledge base.

Service Catalog is a categorized listing of the various services and applications that the university Information Technology department offers to the members of the community.

The Budget Inquiry report is available in the Budget Inquiry Users folder in Reporting Services. Faculty and staff who have been approved and granted access to one or more accounts are authorized to view the operating income and expenses of approved GL accounts through this report.

MOPS is a solution that the campus community uses to log a ticket to request services by Campus Operations.

Project management involves overseeing and coordinating various tasks, resources, and stakeholders to deliver IT services or implement IT-related projects efficiently and effectively.