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Services or Offerings?
Chat Bot
  1. Services
  2. IT Professional Services
  3. IT Service Delivery and Support
Artificial intelligence-powered conversational interface that is designed to assist the University community.
IT Service Desk
  1. Services
  2. None
The IT Service Desk is a part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent.  The Service Desk offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
On-site Support
  1. Services
  2. IT Professional Services
  3. IT Service Delivery and Support
The Information Technology department provides on-site technical support in offices, classrooms, dorms, and presentation spaces.
PowerFAIDS
  1. Services
  2. Administrative and Business
  3. Student Information Systems
Streamlines and manages the financial aid process for students including financial aid packaging, application processing and award letters.
IT Service Desk - Report a Problem
  1. Services
  2. None
  3. IT Service Desk
IT Service Desk - Submit a Request
  1. Services
  2. None
  3. IT Service Desk
On-site Support - Assistance Request
  1. Services
  2. IT Professional Services
  3. IT Service Delivery and Support
  4. On-site Support
IT provides on-site technical non-issue assistance in classrooms, offices, presentation spaces, and dorms when the assistance requires on-site presence.
PowerFAIDS - Supervisor List Change
  1. Services
  2. Administrative and Business
  3. Student Information Systems
  4. PowerFAIDS