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Services or Offerings?
Enhancement Idea Request
  1. Services
  2. IT Professional Services
  3. Continuous Improvement and Innovation
Let the Information Technology department know your ideas for improving our services.
Parking Assignments
  1. Services
  2. Administrative and Business
  3. Facilities Management Systems
Web-based solution for employees and students to apply for parking permits.
Third Party Access (3PA)
  1. Services
  2. Information Security
  3. Identity and Access Management
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
On-site Support - Assistance Request
  1. Services
  2. IT Professional Services
  3. IT Service Delivery and Support
  4. On-site Support
IT provides on-site technical non-issue assistance in classrooms, offices, presentation spaces, and dorms when the assistance requires on-site presence.