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- Knowledge Base
- Administrative and Business
This article provides detailed instructions for employees of Great River Golf Club (GRGC) on how to handle IT support requests, distinguishing between emergency and non-emergency situations
- Knowledge Base
- Administrative and Business
- Student Information Systems
- Colleague
The Ellucian Customer Center is the most efficient way to get information about Colleague, SPA (Student Planning & Advising), create cases, and other relation issues.
- Knowledge Base
- Teaching and Learning
- Instructional Technology and Design
Individual appointment with a member of the team to provide personalized guidance and support using enterprise supported applications.
- Knowledge Base
- IT Professional Services
- IT Service Delivery and Support
IT Service Desk helps students, faculty, staff and vendors with technical issues, requests, and questions related to technology, software, and hardware.
- Knowledge Base
- Administrative and Business
- Student Information Systems
Student Retention (PioConnect) is a comprehensive system that reinforces and enhances commitment to identify at-risk students, manage their interventions, and build campus-wide collaboration supporting the early alert processes.
- Knowledge Base
- IT Professional Services
- IT Service Delivery and Support
The Info Tech Bot is an artificial intelligence-powered conversational interface that is designed to assist students, faculty, staff, and other stakeholders with various IT-related queries, support requests, and information needs.
- Knowledge Base
- IT Professional Services
- Digital Accessibility
Clockwork helps to provide inclusive and accessible learning environments for all students and ensure that they receive the support they need to succeed academically.