Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
App Catalog
News and Updates
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Blank
Knowledge Base
Administrative and Business
Student Information Systems
Colleague
How to Update Incorrect Student Registration Status in Colleague
How to Update Incorrect Student Registration Status in Colleague
Tags
Student
registration
colleague
status
incorrect
Student Registration Status is Not Correct
Update the status to the correct one as follows:
Go to RGN
Enter the student's ID Number or do a name search
Review the registration records for the term in the middle section of the form and compare to the summary record in the lower section of the form to determine what the status should actually be
You see the student is registered for 9 credits in term 16/SP in the middle section but the summary section shows a status of X
You see the student is not registered for any courses in term 16/SP in the middle section but the summary section shows a status of R
Exit out of RGN
Go to STRS
Enter the student's ID number or do a name search
Drill into the term with the wrong/mismatched status
In the TERM STATUS/DATE field, review the current value in position 1
If it is X but should be R then delete it
If it is R but should be X then insert a new line and put X for the status and the date that the student was deleted from all the courses for that term
Sign in to leave feedback
0 reviews
Blank
Blank
Blank
Blank
Print Article
Deleting...
×
Share
Recipient(s)
- separate email addresses with a comma
Message
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://techsupport.sacredheart.edu/TDClient/263/Portal/KB/ArticleDet?ID=8406">https://techsupport.sacredheart.edu/TDClient/263/Portal/KB/ArticleDet?ID=8406</a><br /><br />How to Update Incorrect Student Registration Status in Colleague<br /><br />If you find that a student is registered for classes but has an overall registration status of X -or- some other type of mismatch is status and actual records you can go and update the status to the correct one.