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The Ellucian Customer Center is the most efficient way to get information about Colleague, SPA (Student Planning & Advising), create cases, and other relation issues.

ERP solution for Student and Financials.

Includes the required steps to code the current academic program directors in Colleague.

The Synoptix report "Horizons YTD Report" may appear to be missing older historical data (for example, 2012–2014) when run for the current fiscal year. This behavior is not caused by missing data in Colleague or report configuration changes, but by a known system limitation in the Colleague Financial Reporting Export (FRXE) process.

This article documents the issue, confirmed root cause, and available options.

This article provides various Colleague articles that are useful for department assistants to be aware of.

How to Add and Update Names.

How to create cashier batch import ELF file.

An import process exists to write finance aid data into Colleague's data structure so Financial Assistance does not have to manually enter the data. There is an automated process with a run time every 8 hours (6:33, 14:33, 20:33) to select award records from the Financial Aid application that are not on Colleague.

This article documents the process for identifying, analyzing, and correcting negative encumbrances that appear on the Negative Encumbrance Report in Reporting Services. The guidance is based on historical SHU meetings, tickets, and operational notes and reflects how these issues have been handled in practice.

Negative encumbrances should never occur under normal circumstances. When they appear, they indicate a data or integration problem that must be reviewed and, in most cases, corrected.

The following is a list of user fields in Colleague tables and what they are being used for.

There are times when a group of records needs to have a restriction added. This can be done in Colleague by users who have access to the ACDR screen using a Savedlist of records with the PERSON ID (7 digit number including leading zeroes).

Steps to login and logout of colleague.

How to Create a New Academic Program on PROG