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An import process exists to write finance aid data into Colleague's data structure so Financial Assistance does not have to manually enter the data. There is an automated process with a run time every 8 hours (6:33, 14:33, 20:33) to select award records from the Financial Aid application that are not on Colleague.
This article documents the process for identifying, analyzing, and correcting negative encumbrances that appear on the Negative Encumbrance Report in Reporting Services. The guidance is based on historical SHU meetings, tickets, and operational notes and reflects how these issues have been handled in practice.

Negative encumbrances should never occur under normal circumstances. When they appear, they indicate a data or integration problem that must be reviewed and, in most cases, corrected.
The following is a list of user fields in Colleague tables and what they are being used for.
There are times when a group of records needs to have a restriction added. This can be done in Colleague by users who have access to the ACDR screen using a Savedlist of records with the PERSON ID (7 digit number including leading zeroes).
Steps to login and logout of colleague.
How to Create a New Academic Program on PROG
Hot to Maintain Report Years and Terms.
Troubleshooting Colleague screen access.
This article will go over how to access and use the secure desktops, also known as SecureDesk. Secure Desktops currently utilize the software provided by Citrix. Desktop version uses Citrix Workspace application.
Steps to link advisors and advisees in Colleague.
This is the public article for the Financial Year End Close article. Perform these necessary steps to successfully run the financial year end close process.
How the business office opens a fiscal year.
Provides the ability for SPA users to grant secure proxy access to non-SHU parties, allowing them to view SPA information. Users can designate one or more persons as a proxy and grant each proxy specific permission to view information, such as providing parents access to grades.
If access is needed to student or finance data in Colleague, follow these steps in the article in order to request new access or update existing access for Colleague.
There are times when Slate and Colleague are out of sync and manual updates must be performed. Several reports show mismatched data.