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Emails in CRM Advise are used to communicate directly with students regarding outreach, support services, reminders, and follow-up related to alerts, requests for assistance or support.
Alerts in CRM Advise serve as an early notification system to identify students who may need support. They allow faculty, staff, and students to raise concerns related to academic progress, engagement, wellness, financial challenges, or other barriers to success.
The MySHU portal allows students to request assistance, connecting them with appropriate support services.
Student referrals are submitted to CRM Advise through the MySHU portal.
General information for what CRM provides for the University and how to access the system.