IT provides on-site technical non-issue assistance in classrooms, offices, presentation spaces, and dorms when the assistance requires on-site presence. This assistance includes:
- Setup before the class within classroom and presentation spaces.
- Visiting classroom guests and remote presenters.
- Quick assistance with and how-to on technology use (no longer than 15 minutes, if longer is desired, please examine our training options).
- Assistance with connecting the client's technology to classroom technology.
- Setup within the office.
- New audio/video/printing cable installations.
- New peripheral(s) setup (docking stations, monitors, etc)
- Breakdown and setup of technology associated with an office move.
- Quick guidance on use of the peripherals within the office.
- Assistance with software usage on desktop devices.
- Setup of devices within the dorm (where applicable).
- Assistance with setup of wired printing.
- Assistance to dorm staff, RHDs, RAs, RSAs etc.
- Assistance with shared spaces such as game rooms.