On-site Support

Description

The Information Technology department provides on-site technical support in offices, classrooms, dorms, and presentation spaces. Office support is limited to technical issues and requests that deal with technology within the room such as desktops, docking stations, monitors, and cables. Classroom and presentation support involves support for technical issues as well as guidance on usage of the provided technology. Dorm support is available when support is needed within the space, such as for TVs in shared spaces, or issues that cannot be resolved remotely for the user devices.

 
On-site Support - Assistance Request On-site Support - Report an Issue

Related Articles (1)

The Information Technology department provides on-site technical support in offices, classrooms, dorms, and presentation spaces.

Service Offerings (2)

On-site Support - Assistance Request
IT provides on-site technical non-issue assistance in classrooms, offices, presentation spaces, and dorms when the assistance requires on-site presence.
On-site Support - Issue
IT provides on-site support for technical issues in classrooms, offices, dorms, and presentation spaces where applicable.