Popular Services
The IT Service Desk is a part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. The Service Desk offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!
Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.
Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.
A software package used for statistical analysis used to perform data manipulation, statistical tests, and generate reports.
Report portal for publishing reports and managing user access across all major data sources.
Slate is an all-in-one admissions CRM designed to streamline the application process by offering tools for managing inquiries, application tracking, and communications.
For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.
A secure and encrypted connection that enables users to access the internet or a private network from a remote location.
Network accounts are user accounts that allow an individual to access and use resources at Sacred Heart University.
IT Service Desk is able to repair supported laptop devices and provide loaner laptops to students for the duration of the laptop repair.
Laptop loaner may be issued to a user who's qualified laptop is in repair at the IT Service Desk.
Virtualized desktop environment that provides a secure and controlled environment for accessing sensitive systems and information.
Request hardware that falls outside of the University’s standard models. Each request is reviewed to ensure compatibility, security, and compliance with institutional requirements.
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
Blackboard Ultra is the Sacred Heart University Learning Management system and is used to facilitate courses.
A file-sharing solution that allows multiple users or devices to access and share files and documents from a centralized location.
Mail and duplicating services provide printing supplies such as paper and service SHU-Canon printers at the university.
Procurement solution for online purchase requisitions, approval process and invoice approval and payment.
A technology solution that enables instructors to capture and record lectures and classroom presentations for students to access online.
Reviews software agreements to identify potential risks and ensure compliance with security, licensing, and contractual standards.
E-mail client that allows users to send, receive and manage emails.
Solution that supports the freshman orientation registration process.