Popular Services

PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.

The Business Office is responsible for the administration and oversight of the University’s financial operations.

Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.

Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.

Request or renew a license for software that the University already owns and supports. Use this service to gain access to existing University-licensed applications such as ChatGPT, Copilot, Adobe Creative Cloud, and more.

A secure and encrypted connection that enables users to access the internet or a private network from a remote location.

Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!

IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.

A software package used for statistical analysis used to perform data manipulation, statistical tests, and generate reports.

Procurement solution for online purchase requisitions, approval process and invoice approval and payment.

A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.

A technology solution that enables instructors to capture and record lectures and classroom presentations for students to access online.

FeedbackFruits is an online educational technology platform that offers a suite of tools designed to enhance student engagement and collaboration in both online and in-person learning environments.

Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.

Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.

Video conferencing solution for virtual meetings and online events.

Papercut provides faster printing, improved print quality, ability to print from multiple device types, and enhanced security features.

Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.

Public lab available 24/7 that allows users to access academic software and print academic materials.

Official distribution list software used to improve the way the university communicates and allow people to opt out of some emails.

Mail and duplicating services provide printing supplies such as paper and service SHU-Canon printers at the university.

Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.

Web-based solution for employees and students to apply for parking permits.

Blackboard Ultra is the Sacred Heart University Learning Management system and is used to facilitate courses.

Feedback mechanism used to gather insights and feedback from students about their learning experiences, course content and teaching methods.