Popular Services

PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.

For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.

The Business Office is responsible for the administration and oversight of the University’s financial operations.

Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.

Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.

Feedback mechanism used to gather insights and feedback from students about their learning experiences, course content and teaching methods.

A secure and encrypted connection that enables users to access the internet or a private network from a remote location.

Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.

The Registrar is responsible for coordinating the university’s course and room schedules, processing student registrations, and maintaining all official academic records and transcripts.

A file-sharing solution that allows multiple users or devices to access and share files and documents from a centralized location.

A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.

Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!

IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.

Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.

A software package used for statistical analysis used to perform data manipulation, statistical tests, and generate reports.

Blackboard Ultra is the Sacred Heart University Learning Management system and is used to facilitate courses.

E-mail client that allows users to send, receive and manage emails.

Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.

Procurement solution for online purchase requisitions, approval process and invoice approval and payment.

Microsoft 365 is a comprehensive suite of productivity tools and is available for installation.

Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.

Use this service to request customized or high-performance laptops, desktops, or other hardware for research, labs, or specialized departmental use. Standard laptop models should be requested through the Laptop Request service.

Provides Graduate Assistants & Third Party Users with print funds for use on university-managed printers.

Financial Aid web portal for students and potential students to view their Financial Aid status.

IT Service Desk is able to repair supported laptop devices and provide loaner laptops to students for the duration of the laptop repair.