Popular Services
PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
Request or renew a license for software that the University already owns and supports. Use this service to gain access to existing University-licensed applications such as ChatGPT, Copilot, Adobe Creative Cloud, and more.
Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.
The Business Office is responsible for the administration and oversight of the University’s financial operations.
Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.
Web-based solution for employees and students to apply for parking permits.
Procurement solution for online purchase requisitions, approval process and invoice approval and payment.
Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.
Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.
The Registrar is responsible for coordinating the university’s course and room schedules, processing student registrations, and maintaining all official academic records and transcripts.
Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!
Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.
Creative Cloud is a suite of software including Adobe Acrobat Pro, Photoshop, Illustrator, Premier Pro and others. It may be used for content creation, business and academic use, as well as document handling.
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
Microsoft 365 is a comprehensive suite of productivity tools and is available for installation.
A file-sharing solution that allows multiple users or devices to access and share files and documents from a centralized location.
The MySHU portal at Sacred Heart University is an online platform designed to provide access to various resources and services related to the university.
Provides support for laptop devices for employees to support their teaching, research and administrative responsibilities.
Report portal for publishing reports and managing user access across all major data sources.
The campus secure and encrypted Wi-Fi network.
IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.
Door access control restricts unauthorized access to sensitive areas such as labs, server rooms, offices and dorms.
Empowering the Sacred Heart University community with hands-on support and training. We help faculty, staff, and students navigate Blackboard, Microsoft 365, digital accessibility, remote conferencing tools, and emerging AI technologies.
Video conferencing solution for virtual meetings and online events.
Submit a request for university-approved peripherals and accessories available through SHU's preferred vendor catalog in SHU eBuy.