Popular Services
PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
The Registrar is responsible for coordinating the university’s course and room schedules, processing student registrations, and maintaining all official academic records and transcripts.
The Business Office is responsible for the administration and oversight of the University’s financial operations.
Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.
Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.
Application that stores parking ticket information.
Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.
A secure and encrypted connection that enables users to access the internet or a private network from a remote location.
Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.
Submit a request for university-approved peripherals and accessories available through SHU's preferred vendor catalog in SHU eBuy.
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
Web-based solution for employees and students to apply for parking permits.
A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.
For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.
Procurement solution for online purchase requisitions, approval process and invoice approval and payment.
Request or renew a license for software that the University already owns and supports. Use this service to gain access to existing University-licensed applications such as ChatGPT, Copilot, Adobe Creative Cloud, and more.
A software package used for statistical analysis used to perform data manipulation, statistical tests, and generate reports.
The campus secure and encrypted Wi-Fi network.
Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.
IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.
Cisco Jabber is Sacred Heart University's soft-phone solution that allows you to use your desk phone and voice-mail from a computer or mobile device.
Microsoft 365 is a comprehensive suite of productivity tools and is available for installation.
Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!
IT Service Desk is able to repair supported laptop devices and provide loaner laptops to students for the duration of the laptop repair.