Popular Services
PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
The Business Office is responsible for the administration and oversight of the University’s financial operations.
Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.
Web-based solution for employees and students to apply for parking permits.
Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.
The Registrar is responsible for coordinating the university’s course and room schedules, processing student registrations, and maintaining all official academic records and transcripts.
Procurement solution for online purchase requisitions, approval process and invoice approval and payment.
Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.
Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.
Request or renew a license for software that the University already owns and supports. Use this service to gain access to existing University-licensed applications such as ChatGPT, Copilot, Adobe Creative Cloud, and more.
Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.
Submit a request for university-approved peripherals and accessories available through SHU's preferred vendor catalog in SHU eBuy.
Video conferencing solution for virtual meetings and online events.
The Office of Student Advising & Success is committed to helping you achieve your educational goals and complete your degree with sound planning, a smooth transition to college life, academic guidance and referrals to campus-wide support services.
Report portal for publishing reports and managing user access across all major data sources.
Creative Cloud is a suite of software including Adobe Acrobat Pro, Photoshop, Illustrator, Premier Pro and others. It may be used for content creation, business and academic use, as well as document handling.
A secure and encrypted connection that enables users to access the internet or a private network from a remote location.
Papercut provides faster printing, improved print quality, ability to print from multiple device types, and enhanced security features.
Microsoft 365 is a comprehensive suite of productivity tools and is available for installation.
A file-sharing solution that allows multiple users or devices to access and share files and documents from a centralized location.
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
Blackboard Ultra is the Sacred Heart University Learning Management system and is used to facilitate courses.
E-mail client that allows users to send, receive and manage emails.
System that allows users to log a ticket to request services by Campus Operations.
IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.