Popular Services

PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.

Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.

A secure and encrypted connection that enables users to access the internet or a private network from a remote location.

Request or renew a license for software that the University already owns and supports. Use this service to gain access to existing University-licensed applications such as ChatGPT, Copilot, Adobe Creative Cloud, and more.

The Business Office is responsible for the administration and oversight of the University’s financial operations.

Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.

For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.

Video conferencing solution for virtual meetings and online events.

Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.

A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.

The Registrar is responsible for coordinating the university’s course and room schedules, processing student registrations, and maintaining all official academic records and transcripts.

Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.

Papercut provides faster printing, improved print quality, ability to print from multiple device types, and enhanced security features.

Identification card used for access control, dining, printing and more.

A cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application.

Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.

Application that stores parking ticket information.

Provides Graduate Assistants & Third Party Users with print funds for use on university-managed printers.

A software package used for statistical analysis used to perform data manipulation, statistical tests, and generate reports.

Official distribution list software used to improve the way the university communicates and allow people to opt out of some emails.

Procurement solution for online purchase requisitions, approval process and invoice approval and payment.

Submit a request for university-approved peripherals and accessories available through SHU's preferred vendor catalog in SHU eBuy.

Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.

IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.

Virtualized desktop environment that provides a secure and controlled environment for accessing sensitive systems and information.