Popular Services

The IT Service Desk is a part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent.  The Service Desk offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.


Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.


Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!


Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.


Report portal for publishing reports and managing user access across all major data sources.


Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.


A secure and encrypted connection that enables users to access the internet or a private network from a remote location.


The campus secure and encrypted Wi-Fi network.


ERP solution for Student and Financials.


Virtualized desktop environment that provides a secure and controlled environment for accessing sensitive systems and information.


Procurement solution for online purchase requisitions, approval process and invoice approval and payment.


A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.


A software package used for statistical analysis used to perform data manipulation, statistical tests, and generate reports.


Network accounts are user accounts that allow an individual to access and use resources at Sacred Heart University.


Blackboard Ultra is the Sacred Heart University Learning Management system and is used to facilitate courses.


Door access control restricts unauthorized access to sensitive areas such as labs, server rooms, offices and dorms.


A digital library with over 16,000 courses covering a wide range of technical, business, software, and creative topics.


Cloud-based file storage and sharing service that allows a user to store and access files from any device and location.


Track the lifecycle of IT hardware across campus, from procurement through reassignment or retirement.


The Information Technology department provides on-site technical support in offices, classrooms, dorms, and presentation spaces.


Slate is an all-in-one admissions CRM designed to streamline the application process by offering tools for managing inquiries, application tracking, and communications.


Online survey and form creation tool that allows users to create surveys, quizzes, polls and questionnaires for a variety of purposes.


Web-based file transfer system that allows users to send documents and images to the university securely.


A technology solution that enables instructors to capture and record lectures and classroom presentations for students to access online.


Request specialized or non-standard hardware for labs, research, or unique department needs.