Popular Services
PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!
Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.
The Business Office is responsible for the administration and oversight of the University’s financial operations.
Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.
Microsoft 365 is a comprehensive suite of productivity tools and is available for installation.
Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.
For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.
IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
Application that stores parking ticket information.
Web-based solution for employees and students to apply for parking permits.
Procurement solution for online purchase requisitions, approval process and invoice approval and payment.
Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.
Submit a request for university-approved peripherals and accessories available through SHU's preferred vendor catalog in SHU eBuy.
A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.
Request or renew a license for software that the University already owns and supports. Use this service to gain access to existing University-licensed applications such as ChatGPT, Copilot, Adobe Creative Cloud, and more.
Report portal for publishing reports and managing user access across all major data sources.
Track the lifecycle of IT hardware across campus, from procurement through reassignment or retirement.
Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.
Use this service to request customized or high-performance laptops, desktops, or other hardware for research, labs, or specialized departmental use. Standard laptop models should be requested through the Laptop Request service.
Delta V600 is a software available for student MacOS and Windows devices.
A technology solution that enables instructors to capture and record lectures and classroom presentations for students to access online.
Individual appointment with a member of the team to provide personalized guidance and support using enterprise supported applications.