Popular Services

PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.

The Business Office is responsible for the administration and oversight of the University’s financial operations.

Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.

Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.

Feedback mechanism used to gather insights and feedback from students about their learning experiences, course content and teaching methods.

Procurement solution for online purchase requisitions, approval process and invoice approval and payment.

Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.

The Registrar is responsible for coordinating the university’s course and room schedules, processing student registrations, and maintaining all official academic records and transcripts.

A file-sharing solution that allows multiple users or devices to access and share files and documents from a centralized location.

Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.

Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.

Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.

A secure and encrypted connection that enables users to access the internet or a private network from a remote location.

For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.

Use this service to request customized or high-performance laptops, desktops, or other hardware for research, labs, or specialized departmental use. Standard laptop models should be requested through the Laptop Request service.

A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.

Microsoft 365 is a comprehensive suite of productivity tools and is available for installation.

Blackboard Ultra is the Sacred Heart University Learning Management system and is used to facilitate courses.

E-mail client that allows users to send, receive and manage emails.

Official distribution list software used to improve the way the university communicates and allow people to opt out of some emails.

Mail and duplicating services provide printing supplies such as paper and service SHU-Canon printers at the university.

Papercut provides faster printing, improved print quality, ability to print from multiple device types, and enhanced security features.

Web-based solution for employees and students to apply for parking permits.

The MySHU portal at Sacred Heart University is an online platform designed to provide access to various resources and services related to the university.

Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!