Popular Services
The IT Service Desk is a part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. The Service Desk offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.
Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!
Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.
Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.
Submit a request for university-approved laptops and accessories available through SHU's preferred vendor catalog in SHU eBuy.
Financial Aid web portal for students and potential students to view their Financial Aid status.
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
Report portal for publishing reports and managing user access across all major data sources.
A file-sharing solution that allows multiple users or devices to access and share files and documents from a centralized location.
Web-based solution for employees and students to apply for parking permits.
The campus secure and encrypted Wi-Fi network.
Network accounts are user accounts that allow an individual to access and use resources at Sacred Heart University.
The MySHU portal at Sacred Heart University is an online platform designed to provide access to various resources and services related to the university.
IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.
Virtualized desktop environment that provides a secure and controlled environment for accessing sensitive systems and information.
A digital transaction management platform to assemble documents, secure data, and authenticate signers.
For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.
Creative Cloud is a suite of software including Adobe Acrobat Pro, Photoshop, Illustrator, Premier Pro and others. It may be used for content creation, business and academic use, as well as document handling.
A technology solution that enables instructors to capture and record lectures and classroom presentations for students to access online.
Video conferencing solution for virtual meetings and online events.
The laptop repair agreement must be accepted before the IT Service Desk is able to proceed with a qualified repair.
Track the lifecycle of IT hardware across campus, from procurement through reassignment or retirement.
Provides laptop devices for employees to support their teaching, research and administrative responsibilities.