Popular Services
The IT Service Desk is a part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. The Service Desk offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!
Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.
Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
Submit a request for university-approved laptops and accessories available through SHU's preferred vendor catalog in SHU eBuy.
IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.
Official distribution list software used to improve the way the university communicates and allow people to opt out of some emails.
Financial Aid web portal for students and potential students to view their Financial Aid status.
A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.
Web-based solution for employees and students to apply for parking permits.
Electronic form solution used to improve and streamline business processes.
Network accounts are user accounts that allow an individual to access and use resources at Sacred Heart University.
Request specialized or non-standard hardware for labs, research, or unique department needs.
A file-sharing solution that allows multiple users or devices to access and share files and documents from a centralized location.
A secure and encrypted connection that enables users to access the internet or a private network from a remote location.
The laptop repair agreement must be accepted before the IT Service Desk is able to proceed with a qualified repair.
Track the lifecycle of IT hardware across campus, from procurement through reassignment or retirement.
Student engagement platform, used for structuring, managing, assessing, and improving the co-curricular student experience.
A technology solution that enables instructors to capture and record lectures and classroom presentations for students to access online.
Submit software-related contracts, terms of service, or licensing agreements for IT and security compliance review.
Report portal for publishing reports and managing user access across all major data sources.
For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.