Popular Services

PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education, Martire Center and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.

The Business Office is responsible for the administration and oversight of the University’s financial operations.

Request or renew a license for software that the University already owns and supports. Use this service to gain access to existing University-licensed applications such as ChatGPT, Copilot, Adobe Creative Cloud, and more.

The Registrar is responsible for coordinating the university’s course and room schedules, processing student registrations, and maintaining all official academic records and transcripts.

Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.

For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.

One-stop shop for student academic help. The portal includes the ability for students to schedule tutoring and writing appointments as well as CLAs and learning lab schedules.

Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.

Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.

Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.

Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.

IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.

Procurement solution for online purchase requisitions, approval process and invoice approval and payment.

System that allows users to log a ticket to request services by Campus Operations.

A technology solution that enables instructors to capture and record lectures and classroom presentations for students to access online.

Delta V600 is a software available for student MacOS and Windows devices.

Identification card used for access control, dining, printing and more.

Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!

Application that stores parking ticket information.

A unique form submission that automatically routes requests to the Admissions team responsible for inventory management.

A software package used for statistical analysis used to perform data manipulation, statistical tests, and generate reports.

Submit a request for university-approved peripherals and accessories available through SHU's preferred vendor catalog in SHU eBuy.

University travel and expense reimbursement solution.

Web-based file transfer system that allows users to send documents and images to the university securely.

Empowering the Sacred Heart University community with hands-on support and training. We help faculty, staff, and students navigate Blackboard, Microsoft 365, digital accessibility, remote conferencing tools, and emerging AI technologies.