Popular Services
The IT Service Desk is a part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. The Service Desk offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!
For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.
Report portal for publishing reports and managing user access across all major data sources.
Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.
Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.
A technology solution that enables instructors to capture and record lectures and classroom presentations for students to access online.
A file-sharing solution that allows multiple users or devices to access and share files and documents from a centralized location.
The campus secure and encrypted Wi-Fi network.
A software package used for statistical analysis used to perform data manipulation, statistical tests, and generate reports.
A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.
A secure and encrypted connection that enables users to access the internet or a private network from a remote location.
Blackboard Ultra is the Sacred Heart University Learning Management system and is used to facilitate courses.
Video conferencing solution for virtual meetings and online events.
Mail and duplicating services provide printing supplies such as paper and service SHU-Canon printers at the university.
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
The laptop repair agreement must be accepted before the IT Service Desk is able to proceed with a qualified repair.
Public lab available 24/7 that allows users to access academic software and print academic materials.
Papercut provides faster printing, improved print quality, ability to print from multiple device types, and enhanced security features.
Delta V600 is a software available for student MacOS and Windows devices.
Network accounts are user accounts that allow an individual to access and use resources at Sacred Heart University.
Slate is an all-in-one admissions CRM designed to streamline the application process by offering tools for managing inquiries, application tracking, and communications.
IT Service Desk is able to repair supported laptop devices and provide loaner laptops to students for the duration of the laptop repair.
A data warehouse is a centralized repository that allows Sacred Heart University to store, manage, and analyze large amounts of data from various sources.
Laptop loaner may be issued to a user who's qualified laptop is in repair at the IT Service Desk.