Popular Services

PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education, Martire Center and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.


The Business Office is responsible for the administration and oversight of the University’s financial operations.


For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.


Request or renew a license for software that the University already owns and supports. Use this service to gain access to existing University-licensed applications such as ChatGPT, Copilot, Adobe Creative Cloud, and more.


Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.


Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.


One-stop shop for student academic help. The portal includes the ability for students to schedule tutoring and writing appointments as well as CLAs and learning lab schedules.


Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.


Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.


A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.


A software package used for statistical analysis used to perform data manipulation, statistical tests, and generate reports.


Blackboard Ultra is the Sacred Heart University Learning Management system and is used to facilitate courses.


A secure and encrypted connection that enables users to access the internet or a private network from a remote location.


Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!


Microsoft 365 is a comprehensive suite of productivity tools and is available for installation.


University travel and expense reimbursement solution.


Web-based solution for employees and students to apply for parking permits.


Procurement solution for online purchase requisitions, approval process and invoice approval and payment.


Video conferencing solution for virtual meetings and online events.


IT Service Desk is able to repair supported laptop devices and provide loaner laptops to students for the duration of the laptop repair.


Application that stores parking ticket information.


The Registrar is responsible for coordinating the university’s course and room schedules, processing student registrations, and maintaining all official academic records and transcripts.


Classroom technology provides instructors with the ability to present information in a more engaging and interactive way.


A technology solution that enables instructors to capture and record lectures and classroom presentations for students to access online.


Empowering the Sacred Heart University community with hands-on support and training. We help faculty, staff, and students navigate Blackboard, Microsoft 365, digital accessibility, remote conferencing tools, and emerging AI technologies.