Popular Services

PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.


For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.


The Business Office is responsible for the administration and oversight of the University’s financial operations.


Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.


Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.


Feedback mechanism used to gather insights and feedback from students about their learning experiences, course content and teaching methods.


A secure and encrypted connection that enables users to access the internet or a private network from a remote location.


A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.


The Registrar is responsible for coordinating the university’s course and room schedules, processing student registrations, and maintaining all official academic records and transcripts.


Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!


Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.


Use this service to request customized or high-performance laptops, desktops, or other hardware for research, labs, or specialized departmental use. Standard laptop models should be requested through the Laptop Request service.


E-mail client that allows users to send, receive and manage emails.


A software package used for statistical analysis used to perform data manipulation, statistical tests, and generate reports.


IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.


A file-sharing solution that allows multiple users or devices to access and share files and documents from a centralized location.


Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.


Procurement solution for online purchase requisitions, approval process and invoice approval and payment.


Microsoft 365 is a comprehensive suite of productivity tools and is available for installation.


Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.


Blackboard Ultra is the Sacred Heart University Learning Management system and is used to facilitate courses.


The campus secure and encrypted Wi-Fi network.


Provides Graduate Assistants & Third Party Users with print funds for use on university-managed printers.


Financial Aid web portal for students and potential students to view their Financial Aid status.


Submit a request for university-approved peripherals and accessories available through SHU's preferred vendor catalog in SHU eBuy.