Popular Services

PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education, Martire Center and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.

The Business Office is responsible for the administration and oversight of the University’s financial operations.

Request or renew a license for software that the University already owns and supports. Use this service to gain access to existing University-licensed applications such as ChatGPT, Copilot, Adobe Creative Cloud, and more.

One-stop shop for student academic help. The portal includes the ability for students to schedule tutoring and writing appointments as well as CLAs and learning lab schedules.

Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.

For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.

Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.

Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.

Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.

The Registrar is responsible for coordinating the university’s course and room schedules, processing student registrations, and maintaining all official academic records and transcripts.

Blackboard Ultra is the Sacred Heart University Learning Management system and is used to facilitate courses.

Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.

A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.

A secure and encrypted connection that enables users to access the internet or a private network from a remote location.

Classroom technology provides instructors with the ability to present information in a more engaging and interactive way.

Application that stores parking ticket information.

System that allows users to log a ticket to request services by Campus Operations.

A software package used for statistical analysis used to perform data manipulation, statistical tests, and generate reports.

A unique form submission that automatically routes requests to the Admissions team responsible for inventory management.

Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.

Official distribution list software used to improve the way the university communicates and allow people to opt out of some emails.

Identification card used for access control, dining, printing and more.

Mail and duplicating services provide printing supplies such as paper and service SHU-Canon printers at the university.

IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.

Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!