Popular Services
The IT Service Desk is a part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. The Service Desk offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!
Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.
Report portal for publishing reports and managing user access across all major data sources.
Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.
Used to help advisors and students plan academic pathways, select appropriate courses, and provide advising support.
Laptop loaner may be issued to a user who's qualified laptop is in repair at the IT Service Desk.
A software package used for statistical analysis used to perform data manipulation, statistical tests, and generate reports.
Door access control restricts unauthorized access to sensitive areas such as labs, server rooms, offices and dorms.
Qualtrics is an online survey and research platform that enables users to create, distribute, and analyze surveys, polls, and other types of research instruments.
Virtualized desktop environment that provides a secure and controlled environment for accessing sensitive systems and information.
A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.
The MySHU portal at Sacred Heart University is an online platform designed to provide access to various resources and services related to the university.
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
The campus secure and encrypted Wi-Fi network.
A file-sharing solution that allows multiple users or devices to access and share files and documents from a centralized location.
One-stop shop for student academic help. The portal includes the ability for students to schedule tutoring and writing appointments as well as CLAs and learning lab schedules.
Identification card used for access control, dining, printing and more.
Financial Aid web portal for students and potential students to view their Financial Aid status.
Blackboard Ultra is the Sacred Heart University Learning Management system and is used to facilitate courses.
IT Service Desk is able to repair supported laptop devices and provide loaner laptops to students for the duration of the laptop repair.
The laptop repair agreement must be accepted before the IT Service Desk is able to proceed with a qualified repair.
Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.