Popular Services

PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.

The Business Office is responsible for the administration and oversight of the University’s financial operations.

Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.

Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.

Feedback mechanism used to gather insights and feedback from students about their learning experiences, course content and teaching methods.

Procurement solution for online purchase requisitions, approval process and invoice approval and payment.

The Registrar is responsible for coordinating the university’s course and room schedules, processing student registrations, and maintaining all official academic records and transcripts.

Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.

Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.

Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.

Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.

A file-sharing solution that allows multiple users or devices to access and share files and documents from a centralized location.

A secure and encrypted connection that enables users to access the internet or a private network from a remote location.

A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.

Request or renew a license for software that the University already owns and supports. Use this service to gain access to existing University-licensed applications such as ChatGPT, Copilot, Adobe Creative Cloud, and more.

Mail and duplicating services provide printing supplies such as paper and service SHU-Canon printers at the university.

Microsoft 365 is a comprehensive suite of productivity tools and is available for installation.

Official distribution list software used to improve the way the university communicates and allow people to opt out of some emails.

Use this service to request customized or high-performance laptops, desktops, or other hardware for research, labs, or specialized departmental use. Standard laptop models should be requested through the Laptop Request service.

Papercut provides faster printing, improved print quality, ability to print from multiple device types, and enhanced security features.

Web-based solution for employees and students to apply for parking permits.

For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.

Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!

IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.

Blackboard Ultra is the Sacred Heart University Learning Management system and is used to facilitate courses.