Popular Services
PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.
Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.
For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.
The Business Office is responsible for the administration and oversight of the University’s financial operations.
Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.
Request or renew a license for software that the University already owns and supports. Use this service to gain access to existing University-licensed applications such as ChatGPT, Copilot, Adobe Creative Cloud, and more.
IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.
Web-based solution for employees and students to apply for parking permits.
Microsoft 365 is a comprehensive suite of productivity tools and is available for installation.
Procurement solution for online purchase requisitions, approval process and invoice approval and payment.
A secure and encrypted connection that enables users to access the internet or a private network from a remote location.
A technology solution that enables instructors to capture and record lectures and classroom presentations for students to access online.
Video conferencing solution for virtual meetings and online events.
Submit a request for university-approved peripherals and accessories available through SHU's preferred vendor catalog in SHU eBuy.
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.
Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.
The campus secure and encrypted Wi-Fi network.
Papercut provides faster printing, improved print quality, ability to print from multiple device types, and enhanced security features.
Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!
IT Service Desk is able to repair supported laptop devices and provide loaner laptops to students for the duration of the laptop repair.
A file-sharing solution that allows multiple users or devices to access and share files and documents from a centralized location.
Mail and duplicating services provide printing supplies such as paper and service SHU-Canon printers at the university.