Popular Services
PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.
Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.
For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.
The Business Office is responsible for the administration and oversight of the University’s financial operations.
Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.
Microsoft 365 is a comprehensive suite of productivity tools and is available for installation.
A secure and encrypted connection that enables users to access the internet or a private network from a remote location.
A technology solution that enables instructors to capture and record lectures and classroom presentations for students to access online.
Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.
Procurement solution for online purchase requisitions, approval process and invoice approval and payment.
University travel and expense reimbursement solution.
IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.
Request or renew a license for software that the University already owns and supports. Use this service to gain access to existing University-licensed applications such as ChatGPT, Copilot, Adobe Creative Cloud, and more.
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!
A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.
Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.
The campus secure and encrypted Wi-Fi network.
The MySHU portal at Sacred Heart University is an online platform designed to provide access to various resources and services related to the university.
A file-sharing solution that allows multiple users or devices to access and share files and documents from a centralized location.
IT Service Desk is able to repair supported laptop devices and provide loaner laptops to students for the duration of the laptop repair.
Papercut provides faster printing, improved print quality, ability to print from multiple device types, and enhanced security features.
Track the lifecycle of IT hardware across campus, from procurement through reassignment or retirement.