Popular Services
The IT Service Desk is a part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. The Service Desk offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!
Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.
A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.
For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.
A software package used for statistical analysis used to perform data manipulation, statistical tests, and generate reports.
A file-sharing solution that allows multiple users or devices to access and share files and documents from a centralized location.
The campus secure and encrypted Wi-Fi network.
Maple is a powerful mathematical software tool that provides a wide range of capabilities for mathematical computation, visualization, and problem-solving.
Administrative system support can include tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.
Door access control restricts unauthorized access to sensitive areas such as labs, server rooms, offices and dorms.
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
Public lab available 24/7 that allows users to access academic software and print academic materials.
A technology solution that enables instructors to capture and record lectures and classroom presentations for students to access online.
Video conferencing solution for virtual meetings and online events.
Additional software is installed by request to provide students with access to the tools they need for their coursework.
Papercut provides faster printing, improved print quality, ability to print from multiple device types, and enhanced security features.
Mail and duplicating services provide printing supplies such as paper and service SHU-Canon printers at the university.
Report portal for publishing reports and managing user access across all major data sources.
Qualtrics is an online survey and research platform that enables users to create, distribute, and analyze surveys, polls, and other types of research instruments.
A digital transaction management platform to assemble documents, secure data, and authenticate signers.
Identification card used for access control, dining, printing and more.
Creative Cloud is a suite of software including Adobe Acrobat Pro, Photoshop, Illustrator, Premier Pro and others. It may be used for content creation, business and academic use, as well as document handling.
The laptop repair agreement must be accepted before the IT Service Desk is able to proceed with a qualified repair.