Popular Services
PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.
Submit a request for university-approved peripherals and accessories available through SHU's preferred vendor catalog in SHU eBuy.
The Business Office is responsible for the administration and oversight of the University’s financial operations.
IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.
Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
A web browser application that provides a secure online testing environment. Designed to prevent cheating during online exams.
Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.
Procurement solution for online purchase requisitions, approval process and invoice approval and payment.
Microsoft 365 is a comprehensive suite of productivity tools and is available for installation.
Delta V600 is a software available for student MacOS and Windows devices.
For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.
Report portal for publishing reports and managing user access across all major data sources.
Web-based solution for employees and students to apply for parking permits.
Video conferencing solution for virtual meetings and online events.
Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.
Request or renew a license for software that the University already owns and supports. Use this service to gain access to existing University-licensed applications such as ChatGPT, Copilot, Adobe Creative Cloud, and more.
Track the lifecycle of IT hardware across campus, from procurement through reassignment or retirement.
Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.
Use this service to request customized or high-performance laptops, desktops, or other hardware for research, labs, or specialized departmental use. Standard laptop models should be requested through the Laptop Request service.
A technology solution that enables instructors to capture and record lectures and classroom presentations for students to access online.
IT Service Desk is able to repair supported laptop devices and provide loaner laptops to students for the duration of the laptop repair.
The laptop repair agreement must be accepted before the IT Service Desk is able to proceed with a qualified repair.
A software package used for statistical analysis used to perform data manipulation, statistical tests, and generate reports.