Popular Services

PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.

The Business Office is responsible for the administration and oversight of the University’s financial operations.

Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.

Whenever a qualifying member of the university is issued a device, they must accept the computer license agreement.

Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.

Request or renew a license for software that the University already owns and supports. Use this service to gain access to existing University-licensed applications such as ChatGPT, Copilot, Adobe Creative Cloud, and more.

Information Technology department hires part-time and full-time, undergraduate and graduate students into part-time positions. Fill out an application here!

Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.

Procurement solution for online purchase requisitions, approval process and invoice approval and payment.

A technology solution that enables instructors to capture and record lectures and classroom presentations for students to access online.

Mail and duplicating services provide printing supplies such as paper and service SHU-Canon printers at the university.

A secure and encrypted connection that enables users to access the internet or a private network from a remote location.

Feedback mechanism used to gather insights and feedback from students about their learning experiences, course content and teaching methods.

Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.

Submit new software agreements, contracts, or terms of service for IT and security compliance review. This service is required when requesting software or platforms not currently owned or licensed by the University.

The laptop repair agreement must be accepted before the IT Service Desk is able to proceed with a qualified repair.

Report portal for publishing reports and managing user access across all major data sources.

University leased laptops come with a laptop charger. Faculty and staff can borrow a charger for a day at a service desk while leaving a collateral.

A file-sharing solution that allows multiple users or devices to access and share files and documents from a centralized location.

Provides support for laptop devices for employees to support their teaching, research and administrative responsibilities.

The campus secure and encrypted Wi-Fi network.

Track the lifecycle of IT hardware across campus, from procurement through reassignment or retirement.

Web-based solution for employees and students to apply for parking permits.

A software package used for statistical analysis used to perform data manipulation, statistical tests, and generate reports.

Submit a request for university-approved peripherals and accessories available through SHU's preferred vendor catalog in SHU eBuy.