Infrastructure

Foundational services that support the operation and management of the enterprise IT environment. Includes data center services, database management, network and connectivity management, and server and storage management.

Categories (2)

Monitoring and Alert Management

Monitoring of IT services, including the underpinning technologies.

Network and Connectivity Management

The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN (Virtual Private Network), and NAC).