My Recently Visited Services
System that allows users to log a ticket to request services by Campus Operations.
The IT Service Desk is a part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. The Service Desk offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
Cloud-based file storage and sharing service that allows a user to store and access files from any device and location.
IT departments perform technology recycling for a variety of electronics, peripherals, and parts.
Video conferencing solution for virtual meetings and online events.
Administrative system support includes tasks such as software maintenance and upgrades, user training, system troubleshooting, and data management.
Blackboard Ultra is the Sacred Heart University Learning Management system and is used to facilitate courses.
Request specialized or non-standard hardware for labs, research, or unique department needs.
The laptop repair agreement must be accepted before the IT Service Desk is able to proceed with a qualified repair.
Emergency notification system that allows SHU to quickly communicate during emergencies or urgent situations.
Event management, room scheduling and calendaring software.
Qualtrics is an online survey and research platform that enables users to create, distribute, and analyze surveys, polls, and other types of research instruments.
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
RedSky MyE911 application is required to use Jabber. RedSky will document your location based on user provided address and location information, and associate these tags with AP's around campus, home, etc.
The fact sheet is a concise document that provide essential information about Sacred Heart University.
Track the lifecycle of IT hardware across campus, from procurement through reassignment or retirement.
Most classrooms at the university provide a desktop for faculty/student use as part of the regular classroom technology offerings.
Official distribution list software used to improve the way the university communicates and allow people to opt out of some emails.
Submit your project request to IT governance for review and help us make informed decisions about investments, resources and risks.
Artificial intelligence-powered conversational interface that is designed to assist the University community.
Application to create and manage appointment schedules.
Health services electronic medical record system used for student immunizations.
Let the Information Technology department know your ideas for improving our services.
A security mechanism that requires users to provide two or more forms of authentication to access a system, application or service.