My Recently Visited Services
PioTech Center is a service desk part of Information Technology and has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. PioTech Center offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
A secure and encrypted connection that enables users to access the internet or a private network from a remote location.
Video conferencing solution enabling real-time communication with individuals or groups.
Emergency notification system that allows SHU to quickly communicate during emergencies or urgent situations.
Door access control restricts unauthorized access to sensitive areas such as labs, server rooms, offices and dorms.
Feedback mechanism used to gather insights and feedback from students about their learning experiences, course content and teaching methods.
The IT department identifies laptop devices that support a student's technology requirements.
Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.
Emergency notification system designed to enhance emergence communication and response.
Encryption software is used to safeguard sensitive data stored on University issued laptops.
Track the lifecycle of IT hardware across campus, from procurement through reassignment or retirement.
Artificial intelligence-powered conversational interface that is designed to assist the University community.
A data warehouse is a centralized repository that allows Sacred Heart University to store, manage, and analyze large amounts of data from various sources.
A structured and periodic approach to updating and upgrading the technological elements of a classroom environment.
Companion feature to Lockdown Browser that provides additional monitoring features, including webcam recording.
Creative Cloud is a suite of software including Adobe Acrobat Pro, Photoshop, Illustrator, Premier Pro and others. It may be used for content creation, business and academic use, as well as document handling.
Infosilem DCU is a software solution designed to efficiently manage and optimize the course scheduling process.
Request a new or replacement University-issued laptop for faculty, staff, or adjunct use. The PioTech Center will review inventory, prepare the device, and coordinate pickup once approved.
Titanium is an application designed to help counseling professionals efficiently manage their appointment scheduling process.
University leased laptops come with a laptop charger. Faculty and staff can borrow a charger for a day at a service desk while leaving a collateral.
Intended purely for visiting guests of Sacred Heart University and limited access to Sacred Heart University resources.
The phonebook registry allows the Sacred Heart community to modify or create new phonebook records.
For connecting devices such as Xbox, PlayStation, Apple TV, Roku, Smart TVs, etc.
IT Service Desk provides laptop loaners for three specific occasions: during supported laptop repairs, for one day use associated with exams/testing or staff/faculty borrow, and for staff/faculty multi-device loan requests.
StarRez is a student housing information system that streamlines housing operations.