The IT Service Desk has multiple locations including the Park Ave Campus, West Campus, Center for Healthcare Education and Stamford Tandent. The Service Desk offers a full-service center that will address the technology support needs of all Sacred Heart University employees and students.
Service Guidelines
IT Service Desk helps students, faculty, and staff with technical issues related to technology, software, and hardware. These services include troubleshooting hardware problems, software installation and configuration, network and internet connectivity issues, and support for other technology-related needs. Technical support can be provided through various channels, including phone, email, online chat, and in-person assistance. Self-service options are also available, including resources such as a knowledge base to help users troubleshoot common problems.
Walk-in or Call
Stop by during our normal business hours to meet with an IT technician.
Walk-In
- Center for Healthcare Education - Third Floor
- Park Ave Campus, Main Academic Building - Across from 63's Dining Hall
- West Campus, West Building - First Floor
Call-In
Students
The IT Service Desk provides limited support for personally-owned student devices. There may be circumstances under which the IT Service Desk may not be able to, or may choose not to, repair computing equipment. The IT Service Desk reserves the right to refuse installation of hardware and/or software if staff believe that such installation may cause damage or create problems once installed.
Students are required to fill out a consent form before any work can be started. A valid Sacred Heart ID is required for drop-off and pick-up.
Remember to:
- Bring your power cable
- Back up your data
Hours of Operation
| Monday - Friday |
7:30AM - 7:30PM |
| Saturday |
8:00AM - 12:00PM |