Articles about the development and delivery of IT communications related to delivery of IT services. Might include communications related to system changes, service offerings, or service outages (planned or unplanned). Functionally, might include maintenance of support documentation and/or the service catalog.

Articles (1)

Knowledge Base General Information

The Information Technology knowledge base is a centralized repository of information, resources, best practices, guides, troubleshooting steps, and other relevant knowledge related to information technology within an organization.