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If you suspect your account or device might have been compromised, please examine the common signs of a compromise and follow the steps to prevent loss of data.

Members of the University need to activate their University Account for access to SHU systems.

If a user has to change their SHU username due to a legal reason, this article will help with the process for requesting a username change.

Network accounts are user accounts that allow an individual to access and use resources at Sacred Heart University.

Some users have the ability to submit third party account requests on behalf of those who need an account.

If access is needed to student or finance data in Colleague, follow these steps in the article in order to request new access or update existing access for Colleague.

​​​​​​How to Request Budget Inquiry Account Access or Changes to My Existing Access

Your university account may become locked out, in that case you may not be able to sign in to your accounts even if you are using a correct password or a newly reset password.

Steps to remove multifactor authentication methods.

Steps to setup multifactor authentication using the Microsoft Authenticator app.

Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.

A guide to the university technology offering for new and returning students.

Emergency contact information is critical for ensuring a quick and efficient response during an emergency.

Students, applicants, alumni, and staff/faculty without a university issued/leased laptop should follow these steps.

Faculty, staff, adjuncts, vendors, and contractors with a Sacred Heart University issued laptop - a leased laptop through a 4-year Laptop program, Adjunct Laptop program, or short-term lease - must change their Account Password on their laptop.