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Your university account may become locked out, in that case you may not be able to sign in to your accounts even if you are using a correct password or a newly reset password.

Steps to remove multifactor authentication methods.

Steps to setup multifactor authentication using the Microsoft Authenticator app.

Solution that manages requests for access to SHU systems (except Dayforce) and resources for non-university employees such as vendor employees, contract workers, temporary workers, interns, and volunteers.

A guide to the university technology offering for new and returning students.

Members of the University need to activate their University Account for access to SHU systems.

Emergency contact information is critical for ensuring a quick and efficient response during an emergency.

If a user has to change their SHU username due to a legal reason, this article will help with the process for requesting a username change.

Students, applicants, alumni, and staff/faculty without a university issued/leased laptop should follow these steps.

Faculty, staff, adjuncts, vendors, and contractors with a Sacred Heart University issued laptop - a leased laptop through a 4-year Laptop program, Adjunct Laptop program, or short-term lease - must change their Account Password on their laptop.

Network accounts are user accounts that allow an individual to access and use resources at Sacred Heart University.

If access is needed to student or finance data in Colleague, follow these steps in the article in order to request new access or update existing access for Colleague.

How to Request a Network/Email Account to Be Extended for a Student.

How to Request a Login Account.

How to Add a New General Ledger Account to Imports.