This section contains articles regarding using IT Client Portal (TDClient) to search for articles, submit self-service tickets, and view existing tickets.
This article provides links to training articles for any client portal user looking to learn more about self-service options, service catalog, and knowledge base.
Steps to submit a ticket to the IT team for assistance.
This article walks you through managing your tickets in the IT Client Portal. You may view, add details or attachments, and withdraw your ticket.
The Knowledge Base is a self-service, self-help collection of articles on a variety of IT topics. You can find general information, as well as guidance on using specific services and applications.
Service Catalog is a categorized listing of the various services and applications that the university Information Technology department offers to the members of the community.