Articles about services that includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes service desks, call centers, and online support delivery.
The Info Tech Bot is an artificial intelligence-powered conversational interface that is designed to assist students, faculty, staff, and other stakeholders with various IT-related queries, support requests, and information needs.
Steps to submit a ticket to the IT team for assistance.
IT Service Desk helps students, faculty, staff and vendors with technical issues, requests, and questions related to technology, software, and hardware.
The Information Technology department provides on-site technical support in offices, classrooms, dorms, and presentation spaces.
A guide to the university technology offering for new and returning students.