Articles about services that includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes service desks, call centers, and online support delivery.

Articles (4)

Chat Bot General Information

The Info Tech Bot is an artificial intelligence-powered conversational interface that is designed to assist students, faculty, staff, and other stakeholders with various IT-related queries, support requests, and information needs.

IT Service Desk General Information

IT Service Desk helps students, faculty, staff and vendors with technical issues, requests, and questions related to technology, software, and hardware.

Student Guide to University Technology

A guide to the university technology offering for new and returning students.