Ellucian CRM Advise supports student success by enabling staff to manage advising, communication, and retention efforts in one centralized system.

Articles (4)

CRM Advise - General Information

General information for what CRM provides for the University and how to access the system.

How to Manage Alerts in CRM Advise

Alerts in CRM Advise serve as an early notification system to identify students who may need support. They allow faculty, staff, and students to raise concerns related to academic progress, engagement, wellness, financial challenges, or other barriers to success.

How to Request Assistance from the MySHU Portal

The MySHU portal allows students to request assistance, connecting them with appropriate support services.

How to Submit a Referral in the MySHU Portal

Student referrals are submitted to CRM Advise through the MySHU portal.