Articles about services that support room and facility systems, including event management (room management, hotel, concierge, seating, conference registration, etc.), mapping, building security, safety and risk management, dining systems, point of sale, transportation, laundry, and parking systems.

Articles (15)

​How to Reserve Conference Rooms on Third Floor of West Building

The conference rooms on the 3rd floor of the West Building are available to employees of the 3rd floor and should be booked using Outlook Calendar. This article contains the steps on how to book the various 3rd floor conference rooms.

Cvent General Information

Cvent is an event marketing and management platform.

Dining Reservations General Information

Dining Reservations allows reservations for the Hearth Room by faculty and staff and for JP's Diner by students, faculty, and staff.

Door Access General Information

Door access control provides a higher level of security by restricting unauthorized access to sensitive areas such as research labs, server rooms, administrative offices, or dormitories.

How to Add Money to SHU Card

You can add money to your SHU card account any time and in any amount.

How to Submit your SHU Card Photo for Review

Steps to upload your photo for your SHU Card.

How to Troubleshoot Login Issues with MOPS

If you are unable to log into the MOPS system, follow the steps in this article to help troubleshoot why you're unable to get into the system.

MOPS General Information

MOPS is a solution that the campus community uses to log a ticket to request services by Campus Operations.

Parking Assignments General Information

Parking assignments is a web-based solution for employees and students to apply for parking permits.

Parking Violations General Information

Parking Violations application allows Public Safety to enter parking ticket information.

Pioneer Planner General Information

Pioneer Planner or Event Management System (EMS) is an event management, room scheduling, and calendaring software used to manage University events and space scheduling.

Roker – How to Apply for a Permit as an External Vendor

Roker allows vendors to easily apply for parking permits through the online system. This article provides a step-by-step guide on how to navigate the Roker platform, select the correct permit type, and complete the application process.

Roker – How to Apply for a Permit as Student/Staff/Faculty

Roker allows students, staff, and faculty to easily apply for parking permits through the online system. This article provides a step-by-step guide on how to navigate the Roker platform, select the correct permit type, and complete the application process.

Surveillance General Information

Surveillance software by VideoXpert is a surveillance video management software, primarily used by Public Safety.

Transaction System General Information

Transaction System (Transact, also eAccounts) enables members of the university to manage funds on their SHU Card.